Fret not esteemed publisher, we’re here to help
We pride ourselves with maintaining the creative quality and brand safety of our publishers' demand. While not a cut and dry issue, we’ve taken both a proactive and reactive approach to malvertising. Especially as “forced redirects” rear their ugly head.
How, you may ask?
First off, we have an operations team that’s both extremely adept at tracking logs from numerous ad screening vendors and agile at putting safeguards in place.
We take a three step approach to dealing with malware:
- We leverage our SSP partners’ ad quality tools, which screen and operate on a 24/7, 365-day basis
- We partner with a third-party vendor to scan all creatives before they hit our platform. If the creative does not pass a strict set of criteria, we block it from serving
- We provide internal round-the-clock support if any of these systems should fail
So what can you do?
Join the tip line! Stay informed. We’ve put together an alert system that will warn you of any new malicious behavior that we’re seeing. We encourage you to sign up here. Help us remain vigilant! Have a tip? Please send any relevant logs or alerts to your account representative and pubsolutions[at]33across.com and the issue will be escalated immediately. Think of our team as your inventory’s neighborhood watch. Help us help you.
While bad actors will continue to evolve their approach, we will continue to partner proactively with our customers and the broader digital advertising community to maintain a safer ad environment. Again, please don't hesitate to contact us with questions, concerns, or reports of potentially malicious activity.